Privacy Policy

Effective Date: 20 March, 2025

Welcome to TuitionApp! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform to find tutors, students, used books, and access educational blogs.

1. Information We Collect

We collect different types of information to enhance your experience and improve our services.

a. Personal Information

When you register on TuitionApp, interact with other users, or use our services, we may collect the following personal information:

• Name: To identify you on the platform.

• Email Address: To send important notifications and account-related information.

• Phone Number: To facilitate communication between students, tutors, and book buyers/sellers.

• Location: To help users find relevant tutors, students, or books within their area.

• Profile Information: Such as educational background, teaching experience (for tutors), and learning preferences (for students).

• Payment Information: If applicable, for any transactions related to premium services (handled securely through third-party payment processors).

b. Non-Personal Information

We automatically collect certain information to improve our platform, including:

• Device Information: Such as device type, operating system, and app version.

• IP Address: To provide location-based services and ensure security.

• Browser Type: To optimize the website experience.

• Usage Data: Pages visited, time spent on the platform, and interaction patterns.

• Cookies and Tracking Data: For analytics, personalized recommendations, and a seamless experience.

2. How We Use Your Information

We use the collected data for various purposes, including:

• To Facilitate Tutor and Student Connections: Helping students find suitable tutors and vice versa.

• To Improve User Experience: Analyzing user behavior to enhance our services.

• To Send Notifications and Updates: Informing users about new features, blog posts, promotions, or important policy changes.

• To Ensure Security and Prevent Fraud: Monitoring activities to detect unauthorized access or misuse.

• To Comply with Legal Requirements: Adhering to applicable laws and regulations.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• With Other Users: Your basic profile details (name, location, expertise, etc.) may be visible to other users for communication purposes.

• With Service Providers: We may use third-party vendors for payment processing, analytics, marketing, or customer support.

• For Legal Compliance: We may disclose data if required by law or to protect our rights and users’ safety.

• In Business Transfers: If TuitionApp undergoes a merger, acquisition, or sale of assets, user data may be transferred.

4. Data Storage and Security

We take data security seriously and implement the following measures:

• Encryption: Protecting personal information during transmission and storage.

• Access Controls: Restricting access to authorized personnel only.

• Regular Security Audits: Identifying vulnerabilities and improving security protocols.

Despite our best efforts, no system is 100% secure, so we advise users to maintain strong passwords and be cautious while sharing personal details.

5. Your Rights and Choices

We respect your privacy and provide you with control over your information:

• Access & Update: You can update your profile information anytime through account settings.

• Delete Account: You can delete your account anytime or request account deletion by contacting our support team.

• Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.

• Manage Cookies: You can control cookie preferences through browser settings.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve user experience by remembering preferences.

• Analyze website traffic and trends.

• Provide personalized recommendations.

• Ensure security and prevent fraud.

Users can manage cookie settings through their browser or device settings.

7. Third-Party Links and Services

TuitionApp may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage users to review their privacy policies before sharing personal information.

8. Children’s Privacy

TuitionApp is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, please contact us to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email, platform notifications, or website announcements. Continued use of TuitionApp after modifications implies acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

TuitionApp Support
Website: www.tuitionappbd.com
Email: support@tuitionappbd.com
Phone: 01750621625

By using TuitionApp, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your data!